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Learn what an Andon cord error means, why it affects your ASINs or shipments, and how to resolve it through Amazon Seller Support.

Error Message: An andon cord has been pulled on your account

Fix SP-API errors like “AuthToken not valid” by re-binding your Amazon account to InventoryLab. Quick steps and sync timing explained.

How to Rebind Your InventoryLab Account to Amazon

Blocked by gating? This error means you’re restricted from listing an item. Learn how to request approval and explore your options.

ITEM_BLOCKED_BY_GATING or Item-Level Gating Error

Seeing “Missing Offer” on FBA items in Seller Central? Don’t worry, it’s temporary. Learn why it happens and how long it takes to fix.

Why are my FBA items appearing as Merchant Fulfilled with no list price in Seller Central?

Learn why hazmat reviews prevent FBA listing, how Amazon handles them, and where to check ASIN status or get help from Seller Support.

Under Hazmat Review

Fix FBA item dimension issues in Seller Central when they aren’t accepted via InventoryLab. Learn step-by-step alternatives and tips.

Missing Dimensions

Facing Brand Registry error 5665? Learn how to fix ASIN catalog issues and prevent stranded inventory with help from Seller Support.

Brand Registry Error

Offer data not showing in Scout or Scoutify? Learn what the “not yet updated” message means and how to view live offers directly on Amazon.

Amazon has indicated that offers for this item will soon be available.

NO_EXTERNAL_IDENTIFIER_FOR_EXISTING_MAP Error

NO_EXTERNAL_IDENTIFIER_FOR_EXISTING_MAP

Avoid FBA meltable inventory issues. Amazon won’t accept meltables from Apr 15–Oct 15. Learn how to check ASIN restrictions.

MELTABLE_PRODUCT_RESTRICTION

Getting a NOT_IN_PRODUCT_CATALOG error? The ASIN may be hazmat, restricted, suppressed, or no longer in Amazon’s catalog.

NOT_IN_PRODUCT_CATALOG

Find out why you are receiving the INVALID_PARENT_IAID error, and how to proceed in case you do.

INVALID_PARENT_IAID

Seeing a "maximum inventory level" error? Amazon is limiting FBA restocks for this ASIN due to high inventory. See below for instructions.

FBA Restock Limits: What This Error Means

Find out how to resolve the Input Error Message in Ship It.

Input Error Message

Fix the "No Records Found" error on your Closed Batch page by adjusting filters and accessing your full batch history faster than ever.

No Records Found Error When Searching your Batch History

Learn what Grade & Resell SKUs are, and why they cause FBA batch errors while listing with InventoryLab.

Error Message: Something went wrong, please try again

Error Messages

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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