How long will it take for my data to sync after I first sign up to InventoryLab?
After your very first login after sign-up, it may take up to 12 hours for your orders/inventory to sync.
How often does my data update after the initial sync with Amazon?
Inventory Reports will update once every 4-8 hours throughout the day
Sales will update every 2-3 hours
Reimbursement reports update daily
Reconciliation, Refunds, Other Expenses (such as FBA inbound shipments, disposal fees, storage fees etc.) update after each payment disbursement (settlement close).
FBA Shipment Status in the Inbound Shipping page will update once every 24 hours.
How do I know when my inventory last synced with Amazon?
You are able to see what time your most recent inventory sync occurred by navigating to Inventory> FBA or Merchant and checking the timestamp displayed directly above your inventory data.
How do I know when InventoryLab InventoryLab received my last Settlement Report from Amazon?
There is a timestamp available on the Reports>Profit & Loss report to show the last fully reconciled date after a settlement report was received.
Note: The timestamp indicates the last full date of reconciled data, as some transactions may be cut off in Settlement Reports. For example, if a settlement period ends on 1/01/2022, the timestamp may show 12/31/2021 due to later transactions being included in the next report.
What's next?
For a full list of what we sync from Amazon please see- What Does InventoryLab Track and When?