For information on how to add/invite or delete users from your subscription, check out these articles:
Note: The ability to add users depends on your subscription plan. For example, the Seller 365 Basic Plan does not allow adding users, while the Seller 365 Teams and Pro Plans allow additional users with a limit of up to nine.
Once the employee accepts the invite, you will then go into InventoryLab to update their permissions.
Click Your Name > My Account.
Navigate to Employees.
Click the pencil icon next to their email and add Permissions.
Available menus:Dashboard
Research
Scout
History
List
List & Prep
List 1.0 Batches
Inventory
Overview
FBA
Merchant
Unlisted Inventory
Accounting
FBA Sales
Merchant Sales
Refunds
Reimbursements
Other Income
Inbound Shipping
Mileage
Other Expenses
Disposition Management
Reports
Supplier Profitability
Category Profitability
SKU Profitability
ASIN Profitability
Inventory Valuation
Velocity Report
Removals & Disposals
Sales Tax Report
Profit & Loss
Insights
Restock Report
Settings
Scoutify
Note: The Insights menu will not be available to select if you are not subscribed to Insights or a Seller 365 Pro plan.
If you want the employee to have access to all menus in your account, click the Full Access toggle.
Once you've made your selections, click Submit to proceed or click Cancel to go back.
Once these steps have been completed, the employee will immediately have access and will be able to log into the account using their created Threecolts credentials.
Common User Access Issues
No Name in User Profile: Synchronization problems can occur if your profile was added without a name value.
Missing Permissions Error: After signing in, you may see a message indicating no permissions are assigned, requiring intervention from the organization owner.
Resolving No-Name User Profiles
If your profile has no name value and is causing synchronization issues, follow these steps:
The account owner must log in to the Threecolts Hub.
Locate your user profile in the InventoryLab settings.
Remove the current user profile.
Re-invite the user, ensuring a name is included during this process.
Confirm the re-added user can now access InventoryLab without errors.
Note: Only the main account holder is authorized to assign or update employee permissions in InventoryLab.