Skip to main content
All CollectionsInventoryLab User GuideMy Account
How to Add / Invite Users to a Seller 365 Subscription via Threecolts Hub
How to Add / Invite Users to a Seller 365 Subscription via Threecolts Hub
Updated this week

If you have subscribed to Seller 365 Teams or Seller 365 Pro, you can add up to 9 other users to collaborate with. Follow this step-by-step guide on how to do that.

Note: If you have standalone plans, such as a subscription only to Tactical Arbitrage instead of Seller 365, the hub will not allow you to invite new users. You will need to use Threecolts Manager instead.

Additionally, if you have the Seller 365 Base Plan, which does not support additional users, the “Invite New User” option will also be unavailable. You will need to change your Seller 365 plan to Teams or Pro first.

  1. Log in to your Threecolts Hub account.

  2. Navigate to Users.

  3. Click Invite new user.

  4. Enter the new user's email, and select the type of access this user should have to the company's Threecolts Hub.

  5. Choose the product you want to invite the user to (if you have more than one), then select the subscription you want them to use.

  6. Assign roles for each product by selecting the product, and then choosing the role. Repeat this step for each product the user should have access to.

  7. Click Invite new user.

After sending the invite, the new user must accept it from their email address. The invite will look like this:


Also, you can track pending invitations on your Users page in Threecolts Hub.

After the new user clicks Accept Your Invite, you will be able to see that they are now active. (You may have to refresh your page for the user to be shown as active.)

Update Product Assignments

If you want to change the product assignments for one of your users, do as follows:

  1. On the Users screen, click the three stacked dots to the right of the user's information and select View user.

  2. Click Assign subscription, and then proceed with the steps you have above.

Remove Users

There are two ways to remove users from the company (subscription). Here's how you do that:

  1. Click the three stacked dots at the end of the user information, and then select Remove user.

  2. Since this action cannot be undone, you will receive a warning message.

  3. Click OK to remove the user, or Cancel to go back. Once you click OK, the user will be notified via email about their removal.

The other way to remove a user is:

  1. Click the three stacked dots at the end of the user information, and then select View user.

  2. Click Remove user on the top right corner of your screen.

  3. Click Yes, Remove to proceed, or Cancel to go back.

    Once you click Yes, Remove, the user will be notified via email about their removal.

Did this answer your question?