Reason: Invalid Request - Seller is over volume capacity limit for StorageType type: XXXXXXXX
This error is coming back directly from Amazon to let you know that you are not able to inbound the item due to the capacity limit on your account.
Creating your shipment will likely take you over this limit, so it cannot be created. Once the inventory is below your limit for the storage type, Amazon will allow you to send in more items for that type.
How to Check Your Capacity Limits
To check your storage limits, navigate to your Shipping Queue in Seller Central and click Storage Volume towards the bottom of the page (if needed) to view your totals:
To check your storage limits, navigate to your Shipping Queue in Seller Central and click Capacity Monitor towards the bottom of the page (if needed) to view your totals. Here, check your Total capacity limit values for Standard-size, Large Bulky (Oversize)*, and Extra-Large items. These are subject to change monthly.
*Please note: The term Oversize has been replaced with Large Bulky, but you may still see Oversize references in the Capacity Manager.
Check the corresponding Storage Volume with the Storage Type included in the error message:
SORTABLE - Check your Standard-size storage limits
NON_SORTABLE - Check your Large Bulk (Oversize) storage limits
EXTRA_LARGE - Check your Extra-large storage limits
APPAREL - Check your Apparel storage limits
FLAMMABLE - Check your Flammable hazmat storage limits
AEROSOL - Check your Aerosol hazmat storage limits
Proceed by Requesting a Higher Capacity Limit in Seller Central
Seller Central provides the ability to request a higher capacity limit per storage type. Just navigate to your Capacity Manager and choose Create New Request.
You can also review Seller Central's help article on this topic here:
Proceed by Recreating the Shipments after Removing Items
Unfortunately, for Private batches, Amazon does not allow you to edit the quantity of items while a shipment is still in a proposed state, so you won't be able to adjust the units of the shipment prior to creating it. We've found that deleting items from the other shipments typically does not work to clear these types of errors, either.
If you cannot get these capacity limits below capacity or increase your limit to successfully create this shipment, you would first want to delete the shipments you have created from this batch within Seller Central. This is because Amazon does not allow you to send in and delete only some of the shipments in a plan.
In this case, since you can't create them all, you'll need to delete any shipments already created from the batch:
Once they've been deleted, click the Sync Shipments icon on the List>List and Prep page in Stratify near the Working Shipments section to update this area.
Next, manually close your batch by clicking the three lines next to the batch name and selecting Close:
Finally, navigate to List>Closed batches, click the batch name, and choose Restore>Just Restore:
This will bring your batch back to the List & Prep page with the batch where you can remove items as needed:
Once done, you can process your batch as normal to proceed with creating your shipments without additional errors.
Note: We always recommend creating all shipments on the Proposed FBA Shipments page for a batch before proceeding with entering the box content information for any of them. This ensures all the shipments can be created before taking the time to assign the items to boxes.