If you attempt to create a Google Spreadsheet using ScoutX, but it fails to load, your Google refresh token may be missing. Follow the steps below to generate a new token.
1. Visit this link and ensure the Google account displayed in the top right is correct.
(If not, visit this link)
2. Remove the access to ScoutX:
3. In ScoutX, disconnect your Google Account.
4. Connect it again with new access approval.
5. Attempt to create new spreadsheet.
What's next?
Visit this article to learn more about ScoutX and all it's features!