You can view your InventoryLab subscription details, update your credit card information, switch your subscription plan, and view your billing history all under the Plan & Billing sections of the My Account page or directly into hub.threecolts.com.
Viewing Subscription Details
To view or manage your subscription, click your Account Name in the right-hand corner of the page.
Select My Account in the dropdown menu.
Locate the Plan & Billing sections.
Updating Credit Card Info
To update your credit card information, navigate to the Billing section and click Update Billing Details.
You will be redirected to hub.threecolts.com.
Select Payment & Invoice.
Click Add payment method>Add credit card.
Fill in the necessary information and then click Continue.
Note: For steps to change the Business Name included on your FBA Shipping Labels, please see How to Change the Business Name for Your Ship From Address.
Switching Payment and Subscription Plans
To change your subscription, navigate to the Billing section and click Update Billing Details.
You will be redirected to hub.threecolts.com
Select Manage subscriptions.
Note: You can also click Cancel My Plan to discontinue service. For details, please see How to Cancel Your Subscription.
Click Change Plan
Switch your payment plan from Monthly to Yearly (or vice versa).
On the payment summary, you will see that you will be charged the difference (if you have already made the initial Monthly payment).
Select your bundle (or a new one if you want to upgrade), and click Switch. For more information about Seller 365 Bundles, click here.
Fill in your card information and then click Update.
And now you have changed your Subscription plan.
Historical Invoices
Review invoices under the billing section:
To review your previous billing invoices click Historical Invoices under the Billing section.
This will open a window showing each Invoice Number, Date, Amount, last four digits of the Credit Card used, and if a refund was issued for the amount.
If you have multiple pages of transactions (20 will load per page) you can navigate between them by using the Previous and Next buttons.
Click the Invoice number to view or save a copy of your invoice to your computer.
The Invoice will download to your computer as a .PDF file.
Review invoices in hub.threecolts.com
To review your previous billing invoices in hub.threecolts.com, log in and Select Payment & Invoice.
You can see now each Status, Amount, Product Name, Date Issued, Due Date, Invoice ID, Date.
To download an invoice, click the three stacked dots at the end of each invoice, and click Download Invoice.
Your invoice will be saved as a PDF file on your computer, which you can always print if you need to.
What's next?
Interested in learning more about our add-on subscription? Check out Managing Your Insights Trial and Subscription